Privacy Policy
Last updated: September 23, 2026
Who We Are
Himashva ("we", "us", "our") is a handcrafted candle and home fragrance brand based in India. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order with us.
Information We Collect
When you browse our website, create an account, or place an order, we may collect:
- Contact details such as your name, email address, and phone number
- Shipping and billing address
- Payment information, processed securely through our payment partners (we never store your full card details)
- Order history and preferences
- Browsing behaviour on our site, via cookies and analytics tools
Why We Collect It
We use your information to process and deliver your orders, communicate order updates, respond to customer support requests, and improve our products and website experience. With your consent, we may also send you marketing emails about new products and offers.
Cookies and Tracking
Our website uses cookies to keep your cart and session active and to understand how visitors use our site through analytics. You can disable cookies in your browser settings, though some features of the site may not work correctly without them.
Sharing Your Information
We do not sell your personal data. We share information only with trusted third parties who help us run our business, including:
- Payment gateways (such as Razorpay) to process your payment securely
- Shipping and courier partners to deliver your order
- Email/SMS service providers to send order and marketing communications
These partners are only given the information necessary to perform their service and are not permitted to use it for any other purpose.
Data Security
We use industry-standard security measures, including encrypted checkout and secure servers, to protect your personal information from unauthorised access, alteration, or disclosure.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by emailing us at info@himashva.com. You can also unsubscribe from marketing emails using the link in any email we send you.
Data Retention
We retain order-related information for as long as required for accounting, tax, and legal compliance purposes. Marketing data is retained until you unsubscribe or request deletion.
Children's Privacy
Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@himashva.com or call +91 9876543210.