Terms & Conditions

Acceptance of Terms

By accessing or using the Himashva website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

Use of Our Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by any third party.

Account Registration

When you create an account with us, you are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account. Please notify us immediately of any unauthorised use of your account.

Products and Pricing

All prices are listed in Indian Rupees (INR) and are inclusive of applicable GST. Prices are subject to change without prior notice. Product images are representative; as our candles and decor items are handcrafted, slight variations in colour, texture, or finish may occur — this is a natural feature of handmade products, not a defect.

Order Placement and Confirmation

Placing an order on our website constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. An order is confirmed only after payment is successfully processed (or, for Cash on Delivery orders, once the order is placed).

Payment Terms

We accept Cash on Delivery (COD) and online payments via Razorpay, including UPI, credit/debit cards, netbanking, and wallets. All online payments are processed through secure, encrypted payment gateways.

Shipping and Delivery

We currently ship across India only. Standard delivery takes 4-7 business days after dispatch. Please see our Shipping Policy for full details.

Cancellation Policy

Orders can be cancelled free of charge before they are shipped. Once an order has been dispatched, it cannot be cancelled; you may instead request a return after delivery in accordance with our Cancellation & Refund Policy.

Returns and Refunds

Please refer to our Cancellation & Refund Policy for details on returns, exchanges, and refunds.

Intellectual Property

All content on this website, including text, images, logos, and branding, is the property of Himashva and may not be reproduced or used without our prior written consent.

Limitation of Liability

Himashva shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, to the fullest extent permitted by law.

Governing Law

These Terms & Conditions are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts of India.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Contact Us

For any questions regarding these Terms & Conditions, please reach out to us via our contact page.