Shipping Policy

Shipping Coverage

We currently ship across India only. International shipping is not available at this time.

Shipping Charges

Shipping is free on orders above ₹999. Orders below ₹999 are charged a flat shipping fee of ₹49.

Processing Time

Orders are processed and handed over to our courier partner within 1-2 business days of order confirmation.

Delivery Time

Once dispatched, orders typically arrive within 4-7 business days, depending on your delivery location.

Shipping Partners

We work with reliable courier partners to ensure your order reaches you safely and on time.

Order Tracking

Once your order ships, we will share tracking details via email and SMS. You can also track your order anytime from the Track Order page.

Undeliverable Orders

Our courier partners will make up to 3 delivery attempts. If delivery is unsuccessful after 3 attempts, the order will be returned to us and our team will contact you to arrange redelivery or a refund.

Packaging

Every candle is packaged with care using bubble wrap, rigid boxes, and fragile labelling to ensure it reaches you in perfect condition.

PO Boxes and APO/FPO Addresses

We are currently unable to deliver to PO Boxes or APO/FPO addresses.

Multiple Items in One Order

Where possible, all items in a single order are shipped together in one package. In some cases, items may be shipped separately.

Festive and Peak Season Delays

During festive seasons such as Diwali and Christmas, please allow an additional 2-3 business days for delivery due to high order volumes.

Contact Us

For any shipping-related queries, please reach out to our customer service team via our contact page.